FAQsThe fastest way to get answers to some of the questions we hear most frequently from our customers and vendors.
How often does Acme MUD send bills?Acme bills every other month, for the two months prior. Bills are due upon receipt. Customers can pay online, set up bill pay through their bank, or mail personal checks to 222 Acme Parkway, Acmeville, CA 95000
How are my rates determined?Rates are calculated on a base rate for a certain amount of water, then a per-gallon usage rate for anything above that amount.
How do I qualify for rate assistance?Rate assistance is available to homeowners and renters who live at the address for which they’re requesting assistance. The applicant’s name must appear on the bill. Applicants must meet the income eligibility requirements, which are based on the total gross income for all members living in the home.